This External Policy (KYC/AML Policy) of Masspool Pte. Ltd., a private company limited by shares incorporated in Singapore (the “Company”), is established to prevent and mitigate possible risks of the Company being involved in illegal or illicit activities, including money laundering, terrorism financing, or fraud, and to ensure compliance with applicable Singaporean and international regulations.
All terms and definitions used in this Policy but not specifically defined herein shall have the meaning assigned in the Terms of Service of the Platform or, where not defined there, shall be interpreted in accordance with Singapore law and internationally accepted practice.
Any reference to “you”, “your”, etc. refers to the User of the Services.
1.1. The Company is committed to providing Users a lawful and secure environment.
1.2. We recognize that money laundering and terrorism financing undermine financial integrity and can expose Users and the Company to significant legal, financial, and reputational risks.
1.3. The Company complies with requirements of:
1.4. The Company applies a risk-based approach (RBA) to AML/CFT compliance in line with Financial Action Task Force (FATF) recommendations.
This Policy applies to all Users of the Platform. Users must also comply with AML/CFT laws in their jurisdictions. The Company may decline to establish or may terminate relationships with Users from high-risk jurisdictions.
3.1. The Company applies KYC procedures at onboarding, during the relationship, and when suspicious activities are detected.
3.2. Due diligence measures include:
3.3. Enhanced Due Diligence (EDD) applies where Users present higher risks (e.g., PEPs, high-risk jurisdictions).
We process personal data under the following legal grounds:
The Company maintains a User Risk Profile based on:
Masspool prohibits services for Users from or associated with:
The Company will refuse or terminate relationships if:
The Company applies UN, MAS, and other applicable international sanctions lists. Any User or transaction linked to sanctioned entities will be rejected and reported to relevant authorities.
This Policy may be updated to reflect regulatory or operational changes. The effective date of the update is the date of its publication on the Platform.
For any questions related to this Policy, Users may contact:
Compliance Department – Masspool Pte. Ltd.
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