KYC/AML External Policy – Masspool Pte. Ltd.

Introduction

This External Policy (KYC/AML Policy) of Masspool Pte. Ltd., a private company limited by shares incorporated in Singapore (the “Company”), is established to prevent and mitigate possible risks of the Company being involved in illegal or illicit activities, including money laundering, terrorism financing, or fraud, and to ensure compliance with applicable Singaporean and international regulations.

All terms and definitions used in this Policy but not specifically defined herein shall have the meaning assigned in the Terms of Service of the Platform or, where not defined there, shall be interpreted in accordance with Singapore law and internationally accepted practice.

Any reference to “you”, “your”, etc. refers to the User of the Services.

Definitions

  • Account – User’s personal account on the Platform accessible with login-password credentials.
  • Company / we – Masspool Pte. Ltd., incorporated under the laws of Singapore, UEN [insert UEN], registered office at [insert address].
  • Digital Assets – Cryptocurrencies or other blockchain-based digital assets.
  • Platform – Website https://masspool.io and all related services.
  • User – Individual or legal entity registered on the Platform and using Services.
  • KYC/AML verification – Procedures to confirm User identity, beneficial ownership, and source of funds to ensure compliance with AML/CFT obligations.

Purposes and Legal Basis

1.1. The Company is committed to providing Users a lawful and secure environment.

1.2. We recognize that money laundering and terrorism financing undermine financial integrity and can expose Users and the Company to significant legal, financial, and reputational risks.

1.3. The Company complies with requirements of:

  • Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act (CDSA), Cap. 65A
  • Terrorism (Suppression of Financing) Act (TSFA), Cap. 325
  • Monetary Authority of Singapore (MAS) Notice PSN02 / PSN04 (AML/CFT requirements for payment and DPT service providers)
  • United Nations Act (Cap. 339) and applicable international sanctions.

1.4. The Company applies a risk-based approach (RBA) to AML/CFT compliance in line with Financial Action Task Force (FATF) recommendations.

Scope

This Policy applies to all Users of the Platform. Users must also comply with AML/CFT laws in their jurisdictions. The Company may decline to establish or may terminate relationships with Users from high-risk jurisdictions.

Examples of Data
Category
Communication Data
Email address, Telegram/Discord account, phone number, other contact information.
Registration Data
Email, login credentials, Single Sign-On (e.g., Google, Telegram).
Financial Information
Wallet addresses, transaction history, source of funds, KYC-related financial details.
Verification Data
Full name, date of birth, nationality, residential address, ID documents, business registration info (for entities).
Automatically Collected
IP address, browser type, device information, cookies, usage data.
Marketing Data
Email/phone for promotional updates, social media accounts.
Provision of some Personal Data is mandatory for compliance with applicable laws (KYC/AML). Failure to provide required data may restrict access to Services.

3. Principles of User Due Diligence

3.1. The Company applies KYC procedures at onboarding, during the relationship, and when suspicious activities are detected.

3.2. Due diligence measures include:

  • Verifying User identity using reliable documents/data.
  • Establishing purpose and nature of the business relationship.
  • Monitoring for unusual or suspicious transactions.

3.3. Enhanced Due Diligence (EDD) applies where Users present higher risks (e.g., PEPs, high-risk jurisdictions).

4. KYC/AML Verification

We process personal data under the following legal grounds:

  • Verification normally completed within 3–5 business days upon receipt of required documents.
  • Additional documents may be requested in cases of high-risk profiles or suspicious activity.
  • Forged or misleading information leads to termination and possible reporting to authorities.

5. Risk Assessment

The Company maintains a User Risk Profile based on:

  • Geographic risks – high-risk or sanctioned countries.
  • User risks – PEP status, unclear source of funds, use of anonymity tools.
  • Transaction risks – large or unusual patterns without clear economic purpose.
  • Channel risks – anonymity-enhancing channels or third-party funding.

Prohibited jurisdictions

Masspool prohibits services for Users from or associated with:

  • DPRK, Iran, Sudan, Myanmar
  • Countries/territories under UN or MAS sanctions
  • Transaction risks – large or unusual patterns without clear economic purpose.
  • Unrecognized or disputed territories (e.g., Crimea, Donetsk/Luhansk).

6. Continuous Monitoring

  • Transactions are monitored to ensure consistency with User profiles.
  • KYC data is retained for at least 5 years after account closure or last transaction, or longer if required by law.
  • Data may be disclosed to competent Singaporean or international authorities upon lawful request.
  • Confidentiality of User information is strictly maintained.

7. Termination Obligations

The Company will refuse or terminate relationships if:

  • User fails to provide requested KYC/AML documents.
  • Information is false, forged, or misleading.
  • User attempts to circumvent AML procedures.
  • There is reasonable suspicion of involvement in money laundering, terrorist financing, or other criminal activities.

8. Sanctions Compliance

The Company applies UN, MAS, and other applicable international sanctions lists. Any User or transaction linked to sanctioned entities will be rejected and reported to relevant authorities.

Registered office: [68 CIRCULAR ROAD, #02-01, SINGAPORE 049422]

9. Policy Amendments

This Policy may be updated to reflect regulatory or operational changes. The effective date of the update is the date of its publication on the Platform.

10. Contact

For any questions related to this Policy, Users may contact:

Compliance Department – Masspool Pte. Ltd.

Last amended: [19.08.2025]
Registered Office: [68 CIRCULAR ROAD, #02-01, SINGAPORE 049422]
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